(For EU Data Act Purposes)
Last Updated: [Sept. 12, 2025]
This Product Data Notice (“Notice”) is issued by Tiandy Technologies Co., Ltd. (“Tiandy”), as the manufacturer of the Connected Product defined below, in order to provide users of the Connected Product (“you”) with the legally required information about the Product Data that the Connected Product is capable of generating.
The Notice may be modified from time to time, and any updated versions will be posted on this webpage. The Notice covers the following:
- Definitions;
- Product Data type, format, and estimated volume;
- Whether Product Data is generated continuously and in real-time;
- Product Data retention;
- How to access, retrieve and erase Product Data; and
- How to contact us.
1. Definitions
Connected Product means an item that obtains, generates or collects data concerning its use or environment and that is able to communicate Product Data via an electronic communications service, physical connection or on-device access, and whose primary function is not the storing, processing or transmission of data on behalf of any party other than the user.
Product Data means data generated by the use of a Connected Product that the manufacturer designed to be retrievable, via an electronic communications service, physical connection or on-device access, by a user, data holder or a third party, including, where relevant, the manufacturer.
2. Product Data type, format, and estimated volume
2.1 The IP Camera/PTZ is capable of generating the Product Data as specified below. The information may differ per the models and your setting.
2.2 The NVR is capable of generating the Product Data as specified below. The information may differ per the models and your setting.
2.3 The access control is capable of generating the Product Data as specified below. The information may differ per the models and your setting.
2.4 The intercom is capable of generating the Product Data as specified below. The information may differ per the models and your setting.
2.5 The alarm is capable of generating the Product Data as specified below. The information may differ per the models and your setting.
For other Connected Products, please refer to the user manual or specification. You may also contact us by using the contact information in this Notice.
3. Whether Product Data is generated continuously and in real-time
4. Product Data retention
The table below sets outs whether the Connected Product is capable of storing Product Data on-device or on a remote server, including, where applicable, the intended duration of retention:
5. How to access, retrieve and erase Product Data
For further information about how you may access, retrieve or, where relevant, erase Product Data, including the technical means to do so, as well as their terms of use and quality of service, please refer to the User Manual that accompanies the Connected Product.
6. How to contact us
If you have questions or concerns about the Notice or the generation of Product Data by the Connected Product, you can contact us at technical@tiandy.com. We will respond to your inquiry as soon as reasonably possible. Please provide: (i) your name (or nickname), your country/region of residence and your preferred method of communication; and (ii) the details of your request or comment along with the name and model (preferred) of the Connected Product.
[1] REGULATION (EU) 2023/2854 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 13 December 2023 on harmonised rules on fair access to and use of data and amending Regulation (EU) 2017/2394 and Directive (EU) 2020/1828 (Data Act)